Important Notice Regarding Online Water Bill Payments

It has come to our attention that some customers are using an online bill pay service called DOXO to pay their City of Park Hills water bills. We kindly ask that you do NOT use DOXO for this purpose.

Dear Citizens of Park Hills,

It has come to our attention that some customers are using an online bill pay service called DOXO to pay their City of Park Hills water bills. We kindly ask that you do NOT use DOXO for this purpose.

Payments made through DOXO can take several weeks to reach us, which may result in:

  • Late fees being applied to your account

  • Your account potentially being placed on the shut-off list

To avoid any disruption in service, please use the official payment methods provided by the City of Park Hills.

Please do not use this link:
https://www.doxo.com/u/biller/city-of-park-hills-313EA8AB

Additionally, the Federal Trade Commission (FTC) has taken action against DOXO for misleading advertisements. For more information, visit:
FTC Action Against DOXO

We appreciate your attention to this matter and your continued cooperation.

— City of Park Hills Utility Department